Support for shops
Knowledge Base
Shop systems & feed engines
Select your shop system or feed engine to get access to interfaces and plugins as well as templates for export templates. If you are using a different shop system, you can find information on how to integrate your shop in the guides and sample feeds.
Select your system:*
*Please note that in April 2019 we have extended the specifications of the feed to better display your offers. Some interfaces or plugins do not yet include the additional columns or the possibility to create your own templates, but will be added in the near future.
Got any questions? Please contact us!
Our Technical Shop Support will be happy to help you.
Tel: +49 721-98993-60
(For direct dialling, select "1" in the voice menu and then "2".)
Guideline shop integration
Detailed information on the feed specifications can be found in the
Guideline for shop integration:
Possible formats of the feed with exemplary filling
Note: If you want to view the sample CSV feed in a spreadsheet program, you must import it using the Text Conversion Wizard to ensure that the fields are formatted correctly.
Proceed as follows:
Open the file → Select the first column (A) → choose "Data" → "Text to Columns" → choose "Delimited" → then choose "Comma" → click „next“ → in "data preview" select all columns (by holding SHIFT) → in "Column data format" select "Text" → "Finish"
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